Policy→Code
Business rules to software
TMS
First transportation system
Foundation
Claims automation approach
Overview
My first assignment in logistics at Beltmann was to write a claims policy. I successfully delivered the policy and later built automated claims functionality into my first transportation management system as a backend feature.
The Context
My first assignment in logistics at Beltmann was to write a claims policy — a foundational document defining how the business would handle freight claims.
My Contribution
I successfully delivered the policy and later built automated claims functionality into my first transportation management system as a backend feature.
The Approach
Started by understanding the business process deeply enough to define its rules in writing. Then translated those rules into software — building automated claims functionality into a transportation management system as a backend feature.
The Significance
This was an early foundation for my approach to product: understand the business process, define the rules, and translate them into software.