RJW Edge

The Problem

Fulfillment operations across 23 warehouses ran on disconnected systems with no unified view of inventory position, cost basis, or billing status. Forecasting was manual and unreliable. Billing disputes were time-consuming to investigate because the data needed to resolve them lived in multiple systems. The operations team spent significant time on reconciliation work that should have been automated.

My Role

Add your role details here — what you owned, what decisions you made, what teams you led or collaborated with.

The Solution

Built a platform that aggregates inventory, cost, and billing data across all 23 warehouse locations into a single operational view. Key capabilities include real-time inventory reporting, demand forecasting, cost analysis by SKU and location, billing statement generation, and a dispute resolution workflow that surfaces the underlying transaction data needed to investigate and resolve discrepancies quickly.

The Outcome

Operations teams gained the visibility and tooling to manage fulfillment at scale. Forecasting accuracy improved. Billing dispute resolution time decreased significantly. The platform became the operational backbone for inventory and billing decisions across the warehouse network.